Posts

Mystery shopping is becoming more and more popular as the preferred method of customer experience research. While there are many companies performing these services, not all work the same. Read more

Final Interview part 4 – Parlaying yesterday’s achievements into a thriving tomorrow.

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 Part 3: Shaping the industry to align with evolving client needs. Read more

Customer service is the essence of the hospitality industry. So why do the two go hand-in-hand? Read more

Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.

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Let’s face it, not all work is as fun and rewarding as we hoped. Most of us need an office job to supplement the fun work we do as secret shoppers for BARE International!

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Have you always wondered what it would be like working as a Mystery Shopper? If you love to shop and know what great customer service looks like, it’s time to consider becoming a part of the BARE world!

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If you’re like most business owners, you probably assume your client relationships are pretty good. After all, you have enough clients to still be in business. But it’s possible you’re merely surviving instead of thriving because you’ve only scratched the surface of what it means to truly put the customer first.

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As we revealed in a recent blog post, 88% of unsatisfied customers in India share their negative experiences with the world. Do YOU know what is being said about your brand online?

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