BARE International can help your company craft a customer research program that includes mystery visits, to fit your unique needs. Here BARE shares an article from Hotel Executive – Is Your Mystery Shop Program Working? Read more
Tag Archive for: Secret Shopping
Business Intelligence is now a global phenomenon. With deep understanding of customers, BARE International India helps clients understand their data.
BARE International has a global field force of more than 500,000 evaluators across 220+ countries. Through our fieldwork support services and research partnerships, BARE India is able to provide the data you need to meet your company goals.
Customer service is an integral part of running a successful business. Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience. Read more
44% of Indian customers will leave a brand for lack of customised service and 88% of them will talk about their negative experience with the whole world – which brings us to ask – do you REALLY know happy your customers are?
Shopper’s Stop is the recipient of the first annual BARE International Client Choice Award in India. In 2017 BARE International celebrated its 30th anniversary of supporting businesses worldwide in creating excellent customer experiences. Read more
The promise of artificial intelligence (AI) has permeated across the enterprise giving hopes of amping up automation, enriching insights, streamlining processes and augmenting workers. In many ways making our lives as consumers, employees, and customers a whole lot better. Read more
A company that provides poor customer service is running a great risk of losing a large percentage of its customer base.