The holiday season is in full swing, and our recent Black Friday Flash Survey delved into the shopping habits of 1057 respondents. The results are in, shedding light on intriguing consumer behaviors that paint a vivid picture of this weekend’s shopping frenzy.  Read more

In the ever-evolving realm of customer experience (CX), staying at the forefront of innovation isn’t just a goal, it’s a necessity. The India CX Summit & Awards 2023 presents a defining moment for dedicated professionals and businesses committed to delivering unparalleled CX.

BARE International, a global leader in field force support and customer experience solutions, is thrilled to participate in this two-day event on September 14th and 15th, 2023, at the luxurious Novotel Hotel in Juhu, Mumbai.

The event is more than a conference; it’s an interactive celebration of innovation, learning, and meaningful connections to improve experiences across industries. Read more

BARE International is honored to be awarded the customer experience program to support HP’s mission to earn customer respect and loyalty by consistently providing the highest quality and value.

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BARE shares an article by Trinity Owen for DollarSprout on mystery shopping.

‘Mystery shoppers are [independent contractors] paid to act like regular, everyday shoppers and provide feedback on their experience with a company. To get started, just sign up with mystery shopping companies in your area, choose your assignments, and start shopping. Read more

Congratulations to BARE International for earning Elite Company status from Mystery Shopping Professionals Association Americas. This will be the record seventh consecutive year BARE has earned this prestigious title.

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‘There’s no denying the impact of COVID-19 on all areas of everyday life. Retailers and other companies are adjusting their approaches to capitalize on a new way of consumer life—focusing on health and safety, staying home and finding creative ways to shop.’ BARE shares an article by Blake Morgan for Forbes with 25 trends inspired by COVID-19 that show the long-term impacts of the pandemic. Read more

‘Consumer electronics like phones or laptops are now essential medical technology, as doctors visits have transitioned from medical offices to your home. Via, of course, video live-streaming.  “Vonage drives virtually all of the major telehealth providers throughout the world,” says CEO Alan Masarek recently on the TechFirst podcast. “And we’ve seen literally in the last month a 2,000% increase in video usage in the telehealth vertical.”’ BARE shares an article by John Koetsier for Forbes Consumer Tech on the unprecedented increase in telehealth and online video usage as industries shift into digital adoption amongst COVID-19. Read more


CX Day is October 1st! Read more

Customer experience today is changing radically: The recent NewUser report found that 85% of companies need to improve their customer experience, so how can you keep up to date with CX competition?

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You should always be observing and learning from your customers: Their habits, behavior, and feedback all measure the strength of your company’s relationship with its customers. If you’re not watching your customers, your competition is.

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