Customer experience today is changing radically: The recent NewUser report found that 85% of companies need to improve their customer experience, so how can you keep up to date with CX competition?

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You should always be observing and learning from your customers: Their habits, behavior, and feedback all measure the strength of your company’s relationship with its customers. If you’re not watching your customers, your competition is.

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Whether you’re a business owner wanting to evaluate the quality of service in your stores, or you’re looking to get paid to shop – here’s the ins-and-outs of how Mystery Shopping really works.

 

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BARE INTERNATIONAL sets the industry standard as the largest independent provider of customer experience research, data, and analytics for companies worldwide.

BEING A LEADER IN THE CUSTOMER EXPERIENCE INDUSTRY, WE ARE HAPPY TO ANNOUNCE OUR PARTICIPATION IN THE RETAIL LEADERSHIP SUMMIT 2019.
This year’s theme is Customer Experience – Key to Mindshare & Marketshare, And we thought there couldn’t be a better time to participate.
If you’re coming too, please do call on +91 22 66897005 to align a 1v1 meeting so we could chat about how BARE International can contribute and help achieve Customer Experience Excellence in the Retail industry.

See you there!

We interviewed three of BARE India’s Project Managers to see what their day-to-day looks like! Read on to see what it takes to juggle multiple projects and work with hundreds of people throughout the BARE community! Read more

With consumer expectations increasing, the use of artificial intelligence, machine learning and chatbots in banking is also increasing. Read more

As customers are now demanding more and more from businesses, creating that memorable experience has never been more important. Read more

Thursday (5th July) is National Workaholics Day. The definition of a workaholic is a person who compulsively works hard and long hours, according to encyclopedia.com. As devoted as the worker is, it can cause many problems such as some forms of stress, putting work before hobbies and exercise, and working so much it takes a toll on your health. Read more

You’ll never learn more about what people want than you will by really, really listening to them. Read more