Remote work is on the rise, therefore it’s critical for companies to figure out how to maintain a positive company culture across the organization, regardless of the physical distance between team members. Read more
Want to learn more about your customers’ needs and preferences? A customer survey can reveal countless ways to improve your business. But too often, businesses miss out on insights because they’re sending inadequate surveys.
’Tis the season for returning that sweater your mom gave you that didn’t fit. Make no mistake: A happy customer is a repeat customer. And as it turns out, in 2020, a lot of that happiness depends on the returns policy. Read more