Entries by onimod

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BARE Editor Conference 2018!

BARE International India just held the first BARE Editor Conference of the year with our freelance editors. The event was a great success and the in-house team was delighted to meet the people they’ve been working with many months.

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BARE Shares – Customer Experience Vs. Customer Service Vs. Customer Care

BARE International was born from the need for mystery customer research at the national and global level. Our customer research solutions are unlike any other Mystery Shopping company out there as we create a program to measure your customer’s experience interacting with your brand. That covers every aspect from their customer service to the customer […]

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BARE Shares – Improve staff experience to boost customer satisfaction

Customer service is an integral part of running a successful business. Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience.