BARE Shares – Why Your Salespeople Need to Spend Time in Customer Service
You’ll never learn more about what people want than you will by really, really listening to them.
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BARE Fact
BARE International, the most trusted name in customer experience research brings you this week’s BARE Fact.
BARE Chosen as ‘Shopper’s Choice 2018’!
BARE International is proud and humbled to be chosen, for the second year in a row, as a preferred Mystery Shop Company for shoppers around the world.
Founding partners attribute high standards of quality and innovation to BARE International’s past, present and future success
Final Interview part 4 – Parlaying yesterday’s achievements into a thriving tomorrow.
How to Excel in B2B Customer Experience
We all know several of the standard ways to improve customer service apply mainly to B2C (business-to-consumer) companies, which sell a product or service directly to the consumer. But why is it so important in 2018 to recognise the importance of B2B (business-to-business)?
Evolutions in Customer Experience Research: Shifts in Mindset Drives Key Changes in 2018
Searching for a deeper understanding of the customer experience.
Industry leaders Mike and Dale Bare share their 30-year perspective on customer experience research.
Part 3: Shaping the industry to align with evolving client needs.
Why Customer Service and Hospitality are the Perfect Match
Customer service is the essence of the hospitality industry. So why do the two go hand-in-hand?
Founders of BARE International reveal hurdles and triumphs on their road to success.
Part 2: Going global and the impact of 9/11.
Why Use Mystery Shopping?
Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.