Entries by onimod

,

3 Steps for Better Customer Service

What is the most important thing you can do to improve relationships with your customers? The answer is as obvious as it is overlooked: improve customer service. No matter how great your product is or how talented your staff are, one of the things that customers are most likely to remember is the interaction they […]

,

How to Have a Healthy Relationship with Your Employees

Tomorrow is World Health Day! As well as looking into your own personal health and lifestyle goals, it’s time you looked into the workplace. While it’s essential to build healthy bonds with your team, defining areas of respect, authority and productivity can be challenging when navigating the line between boss and friend.