As customers are now demanding more and more from businesses, creating that memorable experience has never been more important. Read more

The more technology improves, the more it’s integrated into our daily lives.

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Thursday (5th July) is National Workaholics Day. The definition of a workaholic is a person who compulsively works hard and long hours, according to As devoted as the worker is, it can cause many problems such as some forms of stress, putting work before hobbies and exercise, and working so much it takes a toll on your health. Read more

You’ll never learn more about what people want than you will by really, really listening to them. Read more

BARE International, the most trusted name in customer experience research brings you this week’s BARE Fact. Read more

BARE International is proud and humbled to be chosen, for the second year in a row, as a preferred Mystery Shop Company for shoppers around the world. Read more

Final Interview part 4 – Parlaying yesterday’s achievements into a thriving tomorrow.

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We all know several of the standard ways to improve customer service apply mainly to B2C (business-to-consumer) companies, which sell a product or service directly to the consumer. But why is it so important in 2018 to recognise the importance of B2B (business-to-business)?

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BARE International can help your company craft a customer research program that includes mystery visits, to fit your unique needs. Here BARE shares an article from Hotel ExecutiveIs Your Mystery Shop Program Working? Read more