Tag Archive for: Measure customer experience

BARE International India just held the first BARE Editor Conference of the year with our freelance editors. The event was a great success and the in-house team was delighted to meet the people they’ve been working with many months.

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Dr. Batra is the recipient of the BARE International Client Choice Award. Read more

BARE International was born from the need for mystery customer research at the national and global level. Our customer research solutions are unlike any other Mystery Shopping company out there as we create a program to measure your customer’s experience interacting with your brand. That covers every aspect from their customer service to the customer care they receive, but what’s the difference and why is it vital to know?

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Customer service is an integral part of running a successful business. Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience. Read more

44% of Indian customers will leave a brand for lack of customised service and 88% of them will talk about their negative experience with the whole world – which brings us to ask – do you REALLY know happy your customers are?

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There’s never been a better time to become a Paid Evaluator for BARE International.

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The promise of artificial intelligence (AI) has permeated across the enterprise giving hopes of amping up automation, enriching insights, streamlining processes and augmenting workers. In many ways making our lives as consumers, employees, and customers a whole lot better. Read more

There are many companies across India that offer Mystery Shopping services – but what makes BARE International India so extraordinary? We go beyond Mystery Shopping alone – With offices in Mumbai and Bangalore, BARE is a global leader in Customer Experience Measurement. Read more

A company that provides poor customer service is running a great risk of losing a large percentage of its customer base. 

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