In the hospitality space, customer experience is everything. And in 2019 the increasing standard of living, high disposable income and a hunger for perfection has given the luxury hotel industry a list of high expectations to be met.
BARE International was born from the need for mystery customer research at the national and global level. Today, we set the industry standard as the largest independent provider of customer experience research, data, and analytics for companies worldwide.
BARE International shares an article highlighting how Business Intelligence is shaping the future of Customer Experience in Retail.
More and more companies are talking about being customer focused, but are they doing it well enough to create a competitive advantage and drive revenue? Not only does investing in Customer Experience Management keep you ahead of the competition, it also plays in important role in increasing your bottom line.
Due to a strong economy, global consumer purchasing power and digital innovation, 2019 has brought the opportunity to engage with your audience using all the latest technological trends.
Customer experience today is changing radically: The recent NewUser report found that 85% of companies need to improve their customer experience, so how can you keep up to date with CX competition?
Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line.