Thursday (5th July) is National Workaholics Day. The definition of a workaholic is a person who compulsively works hard and long hours, according to encyclopedia.com. As devoted as the worker is, it can cause many problems such as some forms of stress, putting work before hobbies and exercise, and working so much it takes a toll on your health. Read more
BARE International is proud and humbled to be chosen, for the second year in a row, as a preferred Mystery Shop Company for shoppers around the world. Read more
Final Interview part 4 – Parlaying yesterday’s achievements into a thriving tomorrow.
We all know several of the standard ways to improve customer service apply mainly to B2C (business-to-consumer) companies, which sell a product or service directly to the consumer. But why is it so important in 2018 to recognise the importance of B2B (business-to-business)?
Searching for a deeper understanding of the customer experience.
Part 3: Shaping the industry to align with evolving client needs. Read more
Customer service is the essence of the hospitality industry. So why do the two go hand-in-hand? Read more
Part 2: Going global and the impact of 9/11.
Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.