BARE International is proud and humbled to be chosen, for the second year in a row, as a preferred Mystery Shop Company for shoppers around the world. Read more
We all know several of the standard ways to improve customer service apply mainly to B2C (business-to-consumer) companies, which sell a product or service directly to the consumer. But why is it so important in 2018 to recognise the importance of B2B (business-to-business)?
Searching for a deeper understanding of the customer experience.
Part 3: Shaping the industry to align with evolving client needs. Read more
Customer service is the essence of the hospitality industry. So why do the two go hand-in-hand? Read more
Part 2: Going global and the impact of 9/11.
Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.
Bare International founders share their incredible journey and secrets to their success in a 4-part series Interview. Read more