Dr. Batra is the recipient of the BARE International Client Choice Award. Read more

BARE International was born from the need for mystery customer research at the national and global level. Our customer research solutions are unlike any other Mystery Shopping company out there as we create a program to measure your customer’s experience interacting with your brand. That covers every aspect from their customer service to the customer care they receive, but what’s the difference and why is it vital to know?

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 BARE International has a global field force of more than 500,000 evaluators across 220+ countries. Through our fieldwork support services and research partnerships, BARE India is able to provide the data you need to meet your company goals.

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Here’s wishing you and your family and friends a colourful Holi! Read more

Customer service is an integral part of running a successful business. Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience. Read more

44% of Indian customers will leave a brand for lack of customised service and 88% of them will talk about their negative experience with the whole world – which brings us to ask – do you REALLY know happy your customers are?

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There’s never been a better time to become a Paid Evaluator for BARE International.

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Shopper’s Stop is the recipient of the first annual BARE International Client Choice Award in India. In 2017 BARE International celebrated its 30th anniversary of supporting businesses worldwide in creating excellent customer experiences. Read more