Entries by lraul

WAYS TO IMPROVE UX WITH MYSTERY SHOPPING

If you’ve ever worked in the service industry at any level, chances are that the thought of a mystery guest or a mystery shopper fills you with dread or anxiety. You never know who it might be, so you always have to put your best foot forward. Moreover, the whole staff has to remain on […]

THE RETAIL INDUSTRY IS READY FOR A REVOLUTION IN COUPONING

‘A total of 167 billion coupons were distributed to US consumers in the first six months of 2011, according to the research firm NCH Marketing Services, and the value of redeemed coupons rose 5.3 percent to $2 billion. But it’s not your grandmother’s Sunday newspaper coupon clipping anymore. Websites with names like Southern Savers, livefabuless.com […]

THE RISE OF THE FIVE-STAR HOTEL QUARANTINE

‘Although leisure travel is currently a pretty lousy idea in most of the world, there are still times when people really need to travel. And with hotels struggling to stay afloat, it makes sense that some of them are turning to a new way to delivery hospitality—to take care of their guests.’ BARE shares an article by Ann […]

SUSTAINABLY-FOCUSED, PLANT-BASED ONLINE GROCERIES ARE THRIVING. HERE’S WHY

‘Besides COVID-19, climate change is one of the biggest challenges we’re facing this decade, but the good news is there is ample opportunity for innovation. Some companies have caught on, proving that some segments of the economy are actually thriving under the circumstances.’ BARE shares an article by Claudia Alarcon for Forbes on sustainable and plant-based online grocery stores.