At BARE International, our mission has always gone beyond insights and data, it’s about the people behind them. Our success is powered by individuals who bring curiosity, creativity, and commitment to every project. That’s why we invest deeply in what truly matters: building a culture where our people can perform at their best, feel supported, […]
By Linda Amraen, ISHC, BARE International For decades, the traditional “happy hour” meant one thing: gathering with friends or coworkers at a familiar bar, surrounded by clinking glasses and background noise. But the way people connect over drinks is changing. Increasingly, the modern social scene is unfolding somewhere quieter, more intentional, and far more experiential: […]
As the festival of lights fills the air with joy, togetherness, and new beginnings, BARE International India celebrates Diwali with the same enthusiasm and purpose that we bring to every experience we create.
In hospitality, small details create big impressions. A smile at check-in, a spotless room, or a personalized recommendation can transform a stay from “good” to “unforgettable.” But none of these outcomes are accidental – they result from careful planning, staff training, and constant monitoring of performance.
In 2025, the smarter question in CX is not whether AI will play a role, it is how humans and AI should interlock to drive business outcomes. The organizations succeeding today treat them not as opponents, but as partners.
At BARE International, we know that performance is not about assumptions – it’s about clarity. Companies cannot rely on intuition alone to coach their teams or to recognize excellence. Data has become the compass that guides leaders, helping them identify not only where gaps exist, but also where opportunities for growth are hidden.
Many organizations invest heavily in training. But the real test is whether employees apply what they learn in the real world. In theory, training programs often look flawless. Yet gaps only appear once employees interact with customers, manage complex processes, or face dynamic environments.
Mumbai, September 11, 2025 – BARE International India has marked a major milestone with the inauguration of its new office in Andheri East, Mumbai, celebrating two decades of delivering world-class customer experience research in the country.
Maintaining a single customer experience standard across multiple stores or franchises is one of the greatest challenges for brands. The promise of delivering the same level of service at every point of contact requires not only training but also constant monitoring – and this is where BARE comes in.
Every interaction your brand has with customers generates valuable signals: from the way employees greet them, to how efficiently they handle transactions, to how effectively they communicate product benefits. These signals often hold the key to understanding where your brand is thriving and where attention is urgently needed. But are you truly listening?